Privacy Policy – Stardust Perfume

Stardust Perfume (https://www.stardustperfume.com/) is committed to respecting your privacy and complying with applicable laws regarding the collection, processing, and transfer of personal data. By using https://www.stardustperfume.com/ or the services provided through it (and thereby accepting our Terms of Use), you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with these terms, you must immediately stop using the Website.

We are dedicated to protecting the privacy of visitors and registered users. This Privacy Policy explains how we handle your information, including personal data collected during your interaction with the Website.

Your information is a vital part of our business, and we do not sell it to third parties. Data is shared only in the limited ways described in this policy.

Collecting Personal Information and Its Use

We may collect the following types of information:

  • Personal Information: Information you provide while using the Website (“Personal Information”), which we may store and use to deliver services, fulfill contracts, and enhance the Website experience.
    • Details such as name, address, phone number, email address, billing/payment data, and order history.
    • Website usage data including IP address, location, browser type, operating system, referral sources, page visits, and navigation paths.
    • Transaction details related to purchases made on the Website.
    • Account registration information and subscription preferences for newsletters or updates.
    • Feedback, reviews, or any other information you choose to share with us.
  • Use of Personal Information:
    • To create and manage your account.
    • To process orders and payments.
    • To analyze customer preferences and enhance products, services, and marketing.
    • To provide updates on offers, promotions, and services via email, SMS, phone, or other communication methods (with the option to opt out).
    • To verify information using third-party sources such as credit agencies.

Erasure of Data

You may request the deletion of your personal data by contacting us at: hasan@stardustperfume.com or hussain@stardustperfume.com.

In certain cases, you have the right to:

  • Access and update your data.
  • Request deletion of your data.
  • Request rectification of inaccurate data.
  • Object to processing.
  • Restrict processing.
  • Request data portability.
  • Withdraw previously given consent.

Fraud Prevention

To safeguard both our customers and business against fraud and theft, we may share Personal Information with financial institutions, law enforcement agencies, and trusted third parties engaged in fraud prevention.

Telephone Calls

All incoming and outgoing calls may be recorded for purposes including quality assurance, compliance, staff training, fraud detection, and dispute resolution.

Disclosure of Your Information

We may disclose your Personal Information to:

  • Employees, agents, and authorized third parties delivering services on our behalf.
  • Entities to which we may assign or transfer rights and obligations under agreements with you.
  • Government bodies or legal authorities where required by law or necessary to protect our rights.

In certain cases, information may be transferred internationally, with measures in place to ensure the same level of protection.

Cookies

Our Website uses cookies and tracking technologies to improve user experience, analyze performance, and monitor activity. By continuing to use the Website, you consent to our use of cookies. You may adjust your browser settings to block or delete cookies at any time.

Security

We implement reasonable technical and organizational safeguards to protect your Personal Information, including:

  • SSL encryption for transactions.
  • Secure and password-protected servers.
  • Masking of sensitive payment data, showing only the last four digits of card numbers.

Product Reviews

  • Following a purchase, you may receive an invitation to review products.
  • Reviews may also be displayed across other Stardust Perfume platforms.
  • Submitted reviews typically appear within 24 hours and can be posted anonymously.
  • Reviews cannot be modified or deleted by the user once submitted but may be removed upon request through customer service.

Remarketing

We may use Google Ads remarketing and other digital campaigns to deliver relevant advertising content. You may opt out at any time by adjusting your advertising preferences.

General

  • You may request a copy of your personal data, subject to verification of identity.
  • You may unsubscribe from marketing communications at any time.
  • Our Website may include links to third-party sites; we are not responsible for their privacy practices.
  • Any updates to this Privacy Policy will be posted on https://www.stardustperfume.com/.

Contact Us

Address:
Office No. 48, 2nd Floor, Souk Al Mubarkiya,
Kuwait City, Abdul Razzak Darwaza,
Kuwait, 47060
Opposite McDonald’s

Email: hasan@stardustperfume.com | hussain@stardustperfume.com
Phone: 00965 51288671

Social Media:

Website: www.stardustperfume.com